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Welcome to The Priory Surgery

Training Day Wednesday 7th February

The Practice will be shut from 13.00 on Wednesday 7th February as our staff attend training. The phone lines will reopen at 8.00am on Thursday 8th February

Opening Times

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When We Are Closed

If you require medical advice or a doctor in an emergency when the surgery is closed please call 111.

New Phone System

We have installed our new phone system as of Monday 5th February 2024. It contains some great features which we know will improve your experience contacting us.

Please listen carefully to the options which are different from before.

If the queue is long, you can now request a callback, which holds your place in the queue. When you reach the top of the queue, you will be called back. We attempt this twice. Alternatively, you can remain on hold if you wish.

We will be monitoring our system closely over the next few weeks and may make some alterations if we can see further improvements that we think will improve your experience.

If you have any feedback, please do let us know.

NHS Friends and Family

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