We WILL CURRENTLY take prescription requests over the phone to aid our patients staying at home. This is limited to the current situation with COVID-19 and will not continue long term.
We do not normally accept telephone requests for repeat prescriptions. Please apply on-line or deliver your repeat slip to the surgery.
Please use the Patient Access portal/App if you have signed up to this online facility. Only authorised medicines are available.
We require upto 72 hours to process your request.
If you enclose a stamped addressed envelope we shall post your prescription out to you. Some local chemists offer a free collection and medicine management service.
Ensuring your Safety
Our GP's, pharmacist and nurses need certain information to ensure that we can prescribe medications for you safely.
Depending on your medication, we will need you to attend for blood tests and other checks. This allows us to ensure that we are aware of any contra-indications.
When we request you to attend for these checks, please do so as soon as possible, so that it does not hold up your prescription.
Our safe prescribing policy does require our staff to limit what is prescribed, if checks have not been performed. This is for your safety -not to create an inconvinience!
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.15
- 12-month prepayment certificate (PPC): £105.90
- 3-month PPC: £29.65
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
When you are discharged from hospital you should normally receive 7 days’ supply of medication.
On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via a stamped addressed envelope before your supply of medication has run out.
Hospital requests for change of medication will be checked by our Pharmacist or a GP, and if necessary your doctor will issue you with a prescription. The Practice will endeavour to issue you with your prescription as soon as possible, but it cannot be issued until your medical details are checked by the pharmacist or doctor.
The pharmacist or doctors will review your medication, regularly, which may involve changes to your tablets, in accordance with current health board policies. Please be reassured that this will not affect your treatment.