Friday 18th October

Unfortunately we have multiple staff away unexpectedly today. We apologise that we can only take urgent call today and not routine issues. 

Industrial Action -Patient Information 

This is to reassure you that Priory Surgery has all our patients at the heart of everything we do and we will not choose to do anything that will lessen the care we offer to you.

On 1st August, GP’s voted to take industrial action for the first time in 60 years.

We do support the industrial action, but we will only take action where it applies pressure elsewhere.

General Practice is now very poorly funded and this directly impacts on the service we can give you. We do not support the imposition of the GP contract and support those who are trying to negotiate a better contract. This matters because the contract outlines what services we offer to you, our patients, and how these are delivered.

We support the industrial action as we need to improve the service that all GP Practices are able to deliver, to all our patients, nationwide.

Dr Nice

Dr Nice has now retired from the Practice. Dr Nice has provided a fantastic service and has committed many years of her working life to the NHS and to Priory Surgery for which we are all extremely grateful. 

The Practice would like to publicly thank Dr Nice for the care she has given so many of our patients and their families and for the considered and thoughtful wisdom and expertise in helping us to provide a service for all our patients.

We wish Dr Nice all the very best for her well earned retirement.

We have installed our new phone system as of Monday 5th February 2024. It contains some great features which we know will improve your experience contacting us.

Please listen carefully to the options which are different from before.

If the queue is long, you can now request a callback, which holds your place in the queue. When you reach the top of the queue, you will be called back. We attempt this twice. Alternatively, you can remain on hold if you wish.

We will be monitoring our system closely over the next few weeks and may make some alterations if we can see further improvements that we think will improve your experience.

If you have any feedback, please do let us know.